Sunday, May 3, 2009

I need to send a survey to employee to give me their incite on what are our organizational communication issue

I need to know what are the questions that I should Add in my Survey in order to make an effective research regarding communication problems in my Organisation

I need to send a survey to employee to give me their incite on what are our organizational communication issue
Hi


Well most people are not going to give you this because they sell the surveys! this is intellectual property, they have invested in and wont want to give away.





The real question is why do you believe there is an issue?





What information do you have at the moment?





The best surveys are ones that are developed around your company issues, structures and needs.





There are some great books and packs available commercially that can help here = one in particular comes to mind - "activities for unblocking organizational communication".








Communications or culture?





Often people claim 'communications here are bad' this is a generic complaint but often this is the SYMPTOM not the underlying problem. Often the real issues are with goals, management style and organizational culture.





If you use an organizational diagnostic approach (much more broad based) then this will not only cover communications but culture and style issues too.


Developing these tools is expensive, as they have to give you meaningful results. Look at http://www.rapidbi.com/created/free_busi... or http://www.rapidbi.com/bir/culture.html for examples of some.





Others include: http://www.shl.com/SHL/en-int/Products/A...


or http://www.amazon.com/Diagnosing-Organiz... ( a little light on actual activities after analysis)








If you are looking for satisfaction and engagement survey questions Google Gallup Q12 - and you can find some great questions, but not specific enough for you to develop a solution to any identified communication issues.





Hope this helps your thinking


Mike


http://www.rapidbi.com/bir


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