How can I get over nasty job survey results?

I manage a program for my company that many employees are a part of. As an attempt to improve it, I developed a survey and got the results back today. I was shocked at how nasty some people were in their responses! It's like, since it was anonymous they just let loose and didn't even try to be constructive, just mean. Now my feelings are really hurt and I'm feeling really discouraged. How can I get over this without feeling like everyone hates me???

How can I get over nasty job survey results?
well, it really depends on you... If the questions were about the program; you now have info to make adjustments to the program with the help of your colleagues... You can not let it bother you... You thought you were doing something good and what other people think shouldn't really matter... a lot of people hate change... Lord knows I do... but it will either get better with the information you have or not... the choice is yours...
Reply:Let me see you ask people to fill out a survey, want them to be honest, and when they are your feelings are hurt. "If you can't handle the heat, get out of the kitchen"!!
Reply:Well, this might be shocking, but this is a LOUD message. Many in HR or Company managment don't listen to the working crowd concerns. Don't plan to run either, deal with it. Develop more surveys to get to the issues and YOU develop constructive responses.


This is a Typical senerio - CRRAP gets handed out, violent CRRAP returns.





What did you expect, you didn't do your homework.
Reply:You are not alone. I've championed quality circles at the office and decided to do the same survey. Out of the 45 respondents, i received 29 responses questioning my capabilities. I really felt bad and was affected for a couple of days.





Because people are expecting me to show the results, I decided to just confront it and share the results. Right after posting the results, I wrote everyone a letter asking them to be very honest. Of course, I didn't get all to participate but I certainly was confronted by a couple of mean work rivals.





Bottom line is, I figured I wasn't at all communicating that much. When they told me what they hate about me, I had the chance to tell them my side. It was not at all pleasant but hey, at the end of the day, we were communicating. It was a big bold move but it made me put matters to rest.





Hope it was a help.
Reply:it seems you were looking for praise from the survey...take the survey results as if you were an outsider and not involved and look at the results again...constructive criticism is hard to take when it's directed at you...so take yourself out of the loop to review the results and you will feel better about the whole thing...how people feel towards you is irrelevant...if you think they hate you AFTER the survey, think about how they felt BEFORE it...nothing has changed...